Training Return on Investment (ROI) Through Shared Responsibility and Agreement


  • Design relevant content, customized to the extent desired by client
  • Accommodate business needs with regard to scheduling of training
  • Offer practical “hands on” exercises
  • Accommodate adult learning style needs
  • Provide job aids and exercises to promote on-the-job application of learning
  • As desired, assist with front-end communications and provide individualized or group coaching and reinforcement training

Participant’s Manager

  • Meet with employees before sessions to discuss expectations and identify special requests
  • Meet with participants 2-4 weeks after training to ask about and discuss plans for and efforts made to apply skills being learned
  • Provide opportunities to apply skills
  • Provide feedback for applying skills


  • Attend all sessions and participate fully
  • Do requested pre-work and all exercises during sessions
  • Follow up with your manager to discuss plans for and efforts made to apply skills being learned
  • Seek opportunities to share learning and apply skills at work with direct reports